Frequently Asked Questions (FAQ)
What do you need to request a police clearance certificate (PCC) abroad?
🔍 Have you lived, worked, or studied abroad? You might need a PCC from that country for security checks, employment screening, or a visa application.
Here’s what you’ll typically need:
1. Application form (usually online, sometimes on paper).
2. Fingerprint cards (officially taken).
3. A valid passport (ensure it’s up-to-date).
Some countries may require extras like:
1. Passport photo.
2. Visa copies.
3. A motivation letter explaining your request.
Requirements vary per country. No worries, we guide you from fingerprinting to document preparation.
How does the fingerprinting process work?
Upon arrival, you’ll be welcomed and asked to present a valid ID. Your fingerprint documents will be checked, and your prints will be taken with ink on an official card by a certified fingerprint technician. The process takes about 20 minutes.
Is it mandatory to provide fingerprints for a PCC in the USA, Canada, South Africa, or Singapore?
Yes, these countries require fingerprints. Specific requirements vary by country and authority, but without submitting your fingerprints, you cannot obtain a PCC.
How quickly can I receive the police clearance certificate?
Processing times vary by country and application type. It usually takes 2-4 weeks. Expedited processing is available in some countries.
Where can I schedule a fingerprinting appointment?
In Europe, there are limited locations for fingerprinting. At our service, you can easily book via our online Calendly scheduler available on multiple pages of our website.
How long does a fingerprinting appointment take?
The appointment typically takes 15-30 minutes, depending on the complexity and your specific case.
What are the costs for fingerprinting?
Costs vary depending on the service selected. We offer fingerprinting-only services, all-inclusive packages, and on-location services. Check current rates at: https://www.fingerprintsandscreening.nl/rates-and-methods/.
What documents should I bring to the appointment?
Bring a valid passport and any additional documents, such as an application form. After booking, you’ll receive a checklist and steps to see what’s needed for your specific application.
How is my privacy ensured during the process?
We follow GDPR guidelines and use secure systems for data handling. Your fingerprints are taken during the appointment and either given to you or sent via FedEx Express Priority. No copies remain at our office.
Can I reschedule or cancel my appointment?
Yes, you can easily reschedule or cancel through the confirmation email from Calendly.
How do I ensure my fingerprints meet foreign authorities’ standards?
We have extensive experience with requirements from various countries and ensure your fingerprints meet their specifications. We hold the necessary permits, approved by domestic and foreign authorities.
What happens if my fingerprints are rejected?
If your fingerprints are rejected, we offer a complimentary redo, provided the rejection isn’t due to issues with the fingerprint documents.
Do I need a physical appointment, or can it be done digitally?
Fingerprints must be taken in person. However, we provide online or phone consultations for advice.
Can I book an urgent appointment?
We usually have availability for urgent appointments. If no immediate dates are visible online, contact us directly to check availability.
Is it possible to have fingerprints taken at my location (e.g., a business)?
Yes, we offer mobile services and can come to your location. Contact us for details and rates. This service is available across Europe.
Will I be updated on the progress of my application?
This depends on the police organization and country handling your application. They typically notify you when the certificate is ready. If we send your documents via FedEx, you’ll receive shipment updates directly from them.
Are there extra fees for expedited processing?
No, we do not charge extra for expedited appointments. If we have availability, we assist you as quickly as possible at the same price.
What if I’m unable to attend my appointment?
You can easily reschedule or cancel through the Calendly confirmation email. If it’s a last-minute issue, kindly notify us by phone as a fingerprint technician will be waiting for you.
Do I need to send documents to foreign authorities myself, or is it handled for me?
You can choose. We offer an all-in service to send your documents via FedEx Express Priority. Alternatively, you can send them yourself, but we recommend using FedEx, UPS, or DHL Express.