Welcome to our Frequently Asked Questions (FAQ) Page

🔍 Have you lived, worked, or studied abroad? You might need a PCC from that country for security checks, employment screening, or a visa application.

Here’s what you’ll typically need:
1. Application form (usually online, sometimes on paper).
2. Fingerprint cards (officially taken).
3. A valid passport (ensure it’s up-to-date).

Some countries may require extras like:
1. Passport photo.
2. Visa copies.
3. A motivation letter explaining your request.

Requirements vary per country. No worries, we guide you from fingerprinting to document preparation.

Upon arrival, you’ll be welcomed and asked to present a valid ID. Your fingerprint documents will be checked, and your prints will be taken with ink on an official card by a certified fingerprint technician. The process takes about 20 minutes.

Yes, these countries require fingerprints. Specific requirements vary by country and authority, but without submitting your fingerprints, you cannot obtain a PCC.

Processing times vary by country and application type. It usually takes 2-4 weeks. Expedited processing is available in some countries.

In Europe, there are limited locations for fingerprinting. At our service, you can easily book via our online Calendly scheduler available on multiple pages of our website.

The appointment typically takes 15-30 minutes, depending on the complexity and your specific case.

Costs vary depending on the service selected. We offer fingerprinting-only services, all-inclusive packages, and on-location services. Check current rates at: https://www.fingerprintsandscreening.nl/rates-and-methods/.

Bring a valid passport and any additional documents, such as an application form. After booking, you’ll receive a checklist and steps to see what’s needed for your specific application.

We follow GDPR guidelines and use secure systems for data handling. Your fingerprints are taken during the appointment and either given to you or sent via FedEx Express Priority. No copies remain at our office.

Yes, you can easily reschedule or cancel through the confirmation email from Calendly.

We have extensive experience with requirements from various countries and ensure your fingerprints meet their specifications. We hold the necessary permits, approved by domestic and foreign authorities.

If your fingerprints are rejected, we offer a complimentary redo, provided the rejection isn’t due to issues with the fingerprint documents.

Fingerprints must be taken in person. However, we provide online or phone consultations for advice.

We usually have availability for urgent appointments. If no immediate dates are visible online, contact us directly to check availability.

Yes, we offer mobile services and can come to your location. Contact us for details and rates. This service is available across Europe.

This depends on the police organization and country handling your application. They typically notify you when the certificate is ready. If we send your documents via FedEx, you’ll receive shipment updates directly from them.

No, we do not charge extra for expedited appointments. If we have availability, we assist you as quickly as possible at the same price.

You can easily reschedule or cancel through the Calendly confirmation email. If it’s a last-minute issue, kindly notify us by phone as a fingerprint technician will be waiting for you.

You can choose. We offer an all-in service to send your documents via FedEx Express Priority. Alternatively, you can send them yourself, but we recommend using FedEx, UPS, or DHL Express.

Yes. We hold a valid license under the Dutch Private Security and Detective Act (Wpbr).
Our license number is: POB 7442

We are also officially authorised by the Dutch police, which means we are legally recognised to take fingerprints for official purposes such as police clearances and background checks.

A Wpbr license is an official authorization from the Dutch government to operate as a private detective agency. Without this license, you are not allowed to take fingerprints, conduct investigative research, or store personal information.

The license is issued and monitored by Justis, which is part of the Ministry of Justice and Security.

You can easily verify this through the official Justis register:
https://www.justis.nl/registers/wpbr-register
Search by our license number (POB 7442) or company name (Fingerprints & Screening).

Please note: working with a different agency? You can also use this register to check whether that company is still active and officially licensed.
We strongly recommend doing this every time — even if you’ve used our services or another agency before.

A WPBR license must be renewed every 5 years.

Without a valid license, a company is not legally allowed to take or process fingerprints for background checks or police certificates.

If you submit fingerprints taken by an unlicensed agency, there is a real risk your application may be rejected or deemed invalid by the requesting authority.

Not all providers are officially licensed or recognised.

With us, you can be sure that you:
1. are working with an officially licensed agency;
2. receive the correct documents for your application;
3. are assisted professionally.

So always check the license of the company you choose for fingerprinting services.

Yes. Any organisation that takes fingerprints for official or international purposes falls under the category of private investigation work in the Netherlands. A valid WPBR license is legally required to perform this type of service.

You risk having your application rejected or declared invalid. In addition, your personal data may be processed unlawfully, which could result in a violation of GDPR regulations.

That’s why you should always choose a provider that is properly licensed and officially registered.

Yes. Agencies registered with a WPBR license are supervised by Justis. They regularly check whether agencies comply with all applicable laws and regulations. The Wpbr license must be renewed every five years.

In addition, the Dutch police (Department of Chief of Police Tasks) also conduct a background screening. This police check takes place every three years, and as a result, private investigation agencies receive new police identification every three years.

No. A Chamber of Commerce registration simply means that a company is operating commercially.
It does not mean the company is authorised to take fingerprints or handle personal data.
A WPBR license is legally required and is only granted after thorough background checks and police screening.

It takes about 10 working days to receive your results from the FBI, from the moment they received your fingerprinting documents.

1. Completed fingerprint cards
2. FBI confirmation e-mail
3. Valid identification such as a passport

The cost for requesting an FBI criminal background check at the FBI is $18.00.

Payment can be made by credit card or PayPal

You can submit your application online to the FBI, then you need to mail the documents to the FBI.

However, fingerprinting cannot be done online; you would need to schedule an appointment with an accredited fingerprint technician or a live scan operator for this

If you submitted your request online through the FBI portal, you can check the status on their website. The status options you might see are:

1. Incomplete: This usually indicates missing fingerprints or other required information.
2. In Progress: Your request is currently being processed.
3. Finished: Your background check is complete, and you can download the document.

Yes, to apply for an FBI criminal background check, you must fill out an online form, have your fingerprints taken and send it to the FBI, and pay a fee. Additionally, you must have a valid reason for the request, such as employment, immigration, volunteering or name changing for example.

The results will be sent to the address you provided in the online application.
This can be your own address, but it can also be the address of the organization that requires it. You, as the applicant, determine this.

Yes, we do — and we’ll prepare the cards with your information on them.

An SAPS Police Clearance Certificate (PCC) is an official document that indicates whether a person has a criminal record in South Africa. It is often required for visa/immigration, work permits, and employment screening.

Anyone who needs an official record of their criminal status can apply for a PCC. This applies to both South African residents and foreigners.

1. You can apply for a SAPS PCC yourself by filling out an application form and submitting it to a SAPS office. You also need to have your fingerprints taken and submit a copy of your identity document or passport. You must visit the office in person for this.

2. You can also hire a company in South Africa to apply on your behalf, submit the documents, and pick them up. This is especially convenient if you are not in South Africa but still need a police clearance certificate.

You need a fully completed application form, your fingerprints, a copy of your passport, and a copy of your SA ID (if you have one).

Fingerprints can be taken at any police station in South Africa or by a recognized agency abroad.